SHIPPING & RETURN POLICY
We strive to process and ship all orders as quickly and efficiently as possible. Once your order is placed, you will receive a confirmation email followed by a shipping notification with tracking details when your order ships.
Shipping times and delivery estimates may vary depending on your location and the shipping method selected at checkout. Please note that shipping carriers may experience occasional delays
beyond our control.
If you have any questions about your order status, please contact us at [sales@vcarts.com].
Please note: All sales are final. We do not accept returns, exchanges, or cancellations.
We stand behind the quality of our products and are committed to providing clear product descriptions and specifications so you can shop with confidence. If you receive an item that is damaged or defective upon arrival, please contact us within 5 business days of delivery with photos and your order number, and we will work with you to resolve the issue.
We appreciate your understanding and support.
SHIPPING INSTRUCTIONS
In order for us to provide flat rate $250 shipping to the lower 48 of the United States, all Ultimate ATV purchases must be shipped to a business address with a loading dock or to your local FedEx terminal.
This is due to both the size and weight of both Ultimate ATV models, and it must be crated and palleted. If the shipping address on your order is to a residential address, we will contact you and ship it to the nearest FedEx terminal.
Picking up your Ultimate ATV at a FedEx terminal requires a valid photo ID of the person who placed the order so they can release the pallet to you upon arrival. We do not accept returns of the Ultimate ATV or their accessories.
You can find your local FedEx terminal using the following link:
https://www.fedexfreight.fedex.com/locations.jsp
Your Ultimate ATV is crated and palleted as seen here.
